Ineligible to download games with EA Play Pro
Product: EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 1eefe785-9595-47c4-b891-5ba4e62d63a1 Which client functionality are you experiencing this bu...
Forum Discussion
@EA_Darko Hey there! So sorry for the lack of updates. I have had no success with these steps. I'm still running into the same ineligible issue.
Also, I am able to download free games (such as Apex Legends), and play them without any issue. It's only games with EA Play that I'm experiencing the issue with.
EA_Darko
Community Manager
Community ManagerHey @pixwl0 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product EA App
Then select 'PC
Manage my Account'
Finally, you can choose to begin a chat or request a call back.
Darko
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