Forum Discussion

Seasoned Newcomer

10 months ago

[INFO REQUEST] Error Code: EC:10005 In EA app

For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other f...

Seasoned Novice

27 days ago

EA has not work for me since Feb 1st

Just look at my screenshots.

And when i get pass the screen shown above i get:

I have tried every troubleshooting method i could find.

Reached out to EA and they just told me to come here.

Please help!

[CM edit - formatting]

EA_mplsnow
Community Manager
26 days ago
Hey AhhNae,

I've merged your post into the main thread for this. Please follow the steps in the pinned comment at the top of this thread to help us investigate this issue.

If you haven't already, it might be worth going through as many of the connectivity troubleshooting steps on this page as you can to see if there's improvement. If you have a McAfee extension, disabling that before restarting the EA app seemed to fix the EC:10005 error for some. Thanks!