[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other f...
Forum Discussion
EA_mplsnow
Community Manager
Community ManagerHey awkoct,
Thanks for sharing all the troubleshooting steps you've already tried.
I've merged your post into the main thread for this error code. Please take a look at the pinned comment and provide the requested information to help us investigate.
EC:10005 indicates a network issue, so please try these connection troubleshooting steps, particularly by using a different DNS server or testing if the error appears while on mobile hotspot. Do you have the McAfee extension? Disabling that and restarting the EA App helped some players avoid this error code. Thanks!
Thank you. I tried to submit, and got the "Your error report encountered an error" issue.
DNS change didn't work, and I'm unable to test on a mobile hotspot; I don't have one. I do not have McAfee installed.
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