Library showing empty

Apologies for the delay @righteouspotato7,

If your game library is still showing as empty, please try the following steps to clear this up:

• Open task manager, locate EA Background Service, and end task
• Clear the cache for the EA app
• Check that the EA app is fully updated
• Run the EA app as an administrator 
• Check for any background applications blocking the EA App

Let me know if you're still having issues once you've tried this.

yo if you see this its ea themselves. I've had this issue since a week after jedi survivors was launched, ea made an oopsie with an update and they don't want to say its their fault at all so we all can't get compensated for the mistake made by ea themselves. the only fix is if you link to facebook, steam, or the other platforms listed but you can't normal sign in or use google to quick sign in. if one of the other sign in options have an issue you gotta try the others because ea keeps messing them up somehow... its useless to report to ea if they don't take things serious in the first place after 4 months of the same issue and that's not including the unfortunate people that got the issue before the 4 months I've been dealing with it 

Not working still cant see any games

@righteouspotato7 

Have you verified that you're logging into the same EA account that your content was original purchased under? Be sure to check the Order History on your EA account to verify if you're logging into the same account that you had purchased your games on. 

If your order history shows as blank, you're most likely logging into the wrong EA account, and you'll need to contact live support to have them help you locate the correct login details. 

Yes it's the right account. I originally spoke with them to confirm it's the right account. Am I ever going to have access to my games or should I just never make another purchase on your platform again? This is insane.