When I tried to install Mass Effect 3 on my new computer via the EA app, it gave me an error message:Something went wrong during your download. Give us a few minutes, then try again.I few days ago when I installed it via Origin (Origin was still up at the time), I was able to download the main game with the majority of the DLCs (excluding From Ashes and Rebellion Pack). I suspect that this issue is related to the version conflict (Digital Deluxe Edition). Can anyone let me know how I could download the game?Thanks.

I can see them in both clients, when I click on download it don't download and an error message appear. The same on both clients

@holger1405The rebellion and the ashes dlc doesn't work for me on both of the EA app and origins

There are a few issues going on here - I had this issue as well.1. Mass Effect 3 will not currently download properly with the new EA App - I was able to get everything working by using the old Origin app2. If you are getting a message about specific DLC that won't download you might be able to fix it by activating the "Mass Effect 3 DLC bundle" for free HOWEVER BE WARNED - this leads to issue 3.3. When I activated the DLC bundle it did fix issue two but broke multiplayer mode. The game started to display "You needed an online pass to play".If you don't care about multiplayer then activating the DLC bundle and using Origin to download may solve your issue. I worked with someone at EA support on the phone (Sausthav G.) and was finally able to get the online pass issue resolved by getting my game to show up as the "Digital Deluxe Edition" instead of the 'Standard Edition". FYI - email support didn't get me anywhere and was a waste of time.Big thanks to Sausthav at EA support for helping me out and getting my issues resolved!

I got the same problem, try both on origin and ea app, delete the cache, reinstalling the game but still can't download "from ashes" and "rebellion".

I'm having the exact same issue - doesn't matter whether its on the EA-App or Origin.I've even tried everything outlined here: https://answers.ea.com/t5/Other-Mass-Effect-Games/Can-t-Download-quot-From-Ashes-quot-DLC/td-p/5578445Nothing works. You can see the errormessage in the added screenshot.Edit: I've tried downloading the DLC on other devices like my laptop - No success either.

Mass Effect 3 Download Error | EA Forums

28 Replies

narutomaster700
3 years ago
@CK-clatosklisto That's happening to me also
holger1405
Hero+
3 years ago
@CK-clatosklisto @narutomaster700

You can still use Origin for the time being.

https://www.dm.origin.com/download (Direct downloade link.)
narutomaster700
3 years ago
@holger1405 I know it works but my dlc won't download
holger1405
Hero+
3 years ago
@narutomaster700

OP said ME3 is not downloading on EA app, but it worked on Origin. (Including all DLCs)

You said you have the same problem, so you should be able to download the DLCs as well with Origin.

If not, what exactly is your problem?
narutomaster700
3 years ago
@holger1405The rebellion and the ashes dlc doesn't work for me on both of the EA app and origins
EtienneBillot1
3 years ago
I got the same problem, try both on origin and ea app, delete the cache, reinstalling the game but still can't download "from ashes" and "rebellion".
holger1405
Hero+
3 years ago
@narutomaster700 @EtienneBillot1

Can you see the DLCs in the DLC list of both clients or are they just not there?
EtienneBillot1
3 years ago
I can see them in both clients, when I click on download it don't download and an error message appear. The same on both clients
Spwnd4Dnnr
3 years ago
I'm having the exact same issue - doesn't matter whether its on the EA-App or Origin.
I've even tried everything outlined here: https://answers.ea.com/t5/Other-Mass-Effect-Games/Can-t-Download-quot-From-Ashes-quot-DLC/td-p/5578445
Nothing works. You can see the errormessage in the added screenshot.
Edit: I've tried downloading the DLC on other devices like my laptop - No success either.
CK-clatosklisto
Seasoned Newcomer
3 years ago
When I tried it on Origin, I had the exact same issue. I remember when I install the game back in June, it worked fine.