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4 Replies
- EA_cuervo10 months ago
Community Manager
Hi @wizieee,
I'm reaching out to check if you managed to install the game. In case you're still having issues, please try these steps: https://help.ea.com/en/help/pc/troubleshoot-vc-dll-errors/
Let us know how that goes,
Thanks, I have the same problem,I've tried everything including clearing the cache and my game is still stuck on 34% finalizing
The same thing is happening to me, stopping at 34% and saying I have to install Microsoft visual c++ 2012 redistributable (x86) but when I try installing it im told I already have a later version. Then it just tells me setup failed and for more information see the log file, please anyone let me know if there is a solution
- EA_cuervo10 months ago
Community Manager
Hi @AllisonisOP, can you please try the steps in this article and let us know if that works: https://help.ea.com/en/help/pc/troubleshoot-vc-dll-errors/
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