Overcharged, but not getting help?
I have been trying to be respectful and understanding, but EA has stolen $162.20 from me and has essentially refused to help me. I made a post not too long ago about being triple charged. I use EAHel...
Forum Discussion
EA_Barry
Community Manager
Community ManagerHopefully, once your ban appeal is successful, you will be able to get the additional charges refunded.
We cannot assist with bans directly here on EA Forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:
Thanks.
I have provided screen shots, bank statements and have had several conversations with those at EAHelp, and yet I have been dismissed, ignored and told I should just wait. $162.20 is a lot of money, and I have already waited what is now 2 weeks. I had submitted an appeal, and it was denied, meaning they ignored it, or they did look over it but don't care. I have submitted a second appeal. I will admit that my first appeal was emotional because my money is being stolen and now, they've done this. To the say the least, I am very upset. And the only solutions I'm being given is to go to very place that has been ignoring my problem from the get-go.
Relax man, you're not the only one being ripped off by this lousy company. Not only do they not provide support services, they send automated messages thinking that customers are dumb enough to fall for it. It's about time this bunch of rats fell flat on their faces once and for all, or they'll continue to rip off more consumers. 🤑
Honestly, that’s what pisses me off the most. It’s the fact that they’ve done this to others and it feels like it’s just being swept under the rug. With as many problems they currently have, why add this too? I wish more people would get angry.
Also, thank you for sharing your experience. It helps me in keeping a file of how they are treating other consumers.
