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Rising Novice

1 month ago

Solved

Payment Bug

I went to buy The Sims 3 Seasons pack through the EA app, after verifying my security code it said there was an error purchasing the pack but then I get a notification on my phone saying I've just sp...

puzzlezaddict
1 month ago
6942oballs The £1 charge is a way to verify that the card works, and the money from each one should be returned to your account soon (or "soon"). But since you're not able to make the purchase, I'd suggest trying with a different card. You can also try the website rather than the EA App.

https://www.ea.com/games/the-sims/the-sims-3/buy/addon/the-sims-3-seasons

6942oballs

Rising Novice

1 month ago

From what I can see in the forums, others have had problems purchasing packs but no one else has mentioned actually losing money from their card when the error pop-up shows. I'm worried about trying again, even after clearing my cache because the last thing I want is to be £3 down... obviously. Freaking out a bit so I'll be avoiding doing anything else for now.

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