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Koliheim's avatar
Koliheim
3 years ago

Problem with downloading when owning and subsciption

So i bought Battlefield 2042 pre order and was fairly let down to say the least at launch date, played a few weeks (about 160 hours) but stoped playing. after havent touched a game in my Origin acoun...
bug
mac
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @Koliheim,

It sounds like you may need to have the purchased version of Battlefield re-added to your account so you can access and play your game again. This isn't something we can do over AHQ as we aren't able to access your account details here, but the live support team can take a look with you.

Please reach out to the team for help on this via Twitter or Facebook, if you have any issues there, be sure to let me know! 

  • Koliheim's avatar
    Koliheim
    3 years ago
    @EA_Solaire well they coulden´t really help me with that over the 5 calls i made to them, all of them hang up on me
    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @Koliheim 

      The Twitter and Facebook team should be able to sort the issue for you- if you do run into any issues reaching out there please be sure to update me on that.

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