Re: EA App installation, "Something Went Wrong" error

it has been weeks now, is there any solution to this problem??? how are they launching an app that does not even work properly? hello EA im so frustrated 

hello, guys since EA is not responsive, ill just post this here for for PC/Desktop users you may use this link https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/EADesktop-12.0.58.4866-2... to download EA APP. it works for me. I hope it will work for you guys too! Cheers! finally, I can play sims Apex and fifa.....

I've tried literally everything in this thread including this and it gets most of the way done and starts rolling back, then says application had to end prematurely so im still no further forward. I sent ea info on this via email and they responded with what game was i trying to install, Like read the damn email and youll find out its nothing to do with a game. Then they marked it as fixed and solved literally minutes after replying to me, All whilst happy to take money out my bank account for a sub i cant even use. 

The same here from Berlin. Windows 10 64 bit, EA Desktop App reports "Something went wrong" during installation. No tip here helps. Not even repairing the MS Visual C++ installations. And going back to Origin is not possible. Can't understand how EA forces their game buyers to use this new app first and then doesn't work on solving the problems. Outrageous.

do you have any other solution?

Sorry, no.

the amount of people with this problem for this long is ridiculous. i have same problem, it wont install on my new generation pc i bought specially for gaming but works fine on my laptop. fix ur damn app smh

its been 2 months for me without being able to even download their app despite following every tutorial available to fix it. I'm at the point where I'm about to just buy a new pc because i can't access ANY of the games ive spent so much money and time on . its so incredibly frustrating that EA prices things so high then can't even make the games run . I don't understand why they moved away from origin, they broke something that didnt need fixing !!

All,

.net framework 4.6.1 is a minimum requirement for EA App on windows 7, but 4.8 will also install on windows 7 sp1 and resolve installation issues.

ChatGPT says:
The EA App requires .NET Framework 4.6.1 or later to be installed on the system.

@axammm  No it doesn't. I got it to install, but the app can't see a thing, so it won't play a thing. Not one single game. I saw it briefly because they're messing with that app, but it wanted to download all my expansions, stuff packs, and what's the other one? Anyway, it got stuck wanting to download gigabytes of files and went back to seeing nothing at all. It has no memory that The Sims 4 is already installed and doesn't need reinstalling. Besides, I have some customization in the game files that shouldn't be undone. This is a disaster. Oh, I'm talking about the ProgramFiles folder unless I'm thinking about The Sims 3. I may have added nothing to the files in The Sims 4 folders. I'm on Windows 7 Ultimate, 64-bit.

I tried using the link you provided and I thought for a minute it was going to work. Unfortunately it states it will only work for Windows 8 or above. I have windows 7. I'm not computer savvy enough to know how to get any further.

I can tell you this for certain @RebeccaMcShane EA said they will not support EA app towards the end of this year if you're on Windows 7. Other software companies are saying the same. I think they disabled it, or let it go, sooner than the end of the year. That's why it would never work, and nobody said directly that they wouldn't solve anything if it stepped on Windows 7. Time to upgrade to Windows 10 and good luck with that too. My computer drags with this game because of the upgrade, but it's older and big-tech doesn't care ... they want us to buy newer computers with faster motherboards, video cards, etc. Capitalism at its finest (or worst). I fulfill all the requirements, but barely ... even with 32GB of ram.