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Lyonene's avatar
Lyonene
Seasoned Traveler
2 years ago

Re: Sims 4 - Game License Invalid

Lyonene
 

Please stop deleting/moving my post and actually help me!!!!!


When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."


I have been having this problem since the last EA App update. I can run other games with the app. It seems only The Sims 4 is affected.


I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help.

I have been playing The Sims since The Sims 1 was released. I was even a beta tester of Sims Online. I have spent so much time and money on this game and I feel like I'm just being left out in the cold. EA just wants my money, but can't be bothered to help when they break the game.

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