Seeking refund since EA play is worthless.
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? None What expansions...
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He did not played on steam he played ON Origin and purchased expansions through Origin. He only gave an example, that he can play free Sims 4 on Steam, but no longer on EA App.
You contradict yourself. First you say that he did not play on Steam then you say he can play on Steam. Besides his issue is with downloading not playing.
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