Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Long story short, my hp computer broke and there was a good deal on a MacBook so I switched over.

Bad news, all the sims packs I bought on steam I can’t download anymore since sims on steam only works for windows

Is there a way around this so I don’t rebuy them all again? I spend hundreds of dollars on the packs.

I reached out to EA and they haven’t said anything so I feel like I’m SOL. I tried transferring all the downloads thru a usb drive like es games website said to but it still didn’t work bc I downloaded them on steam.

Would appreciate any feed back, even the bad kind lol

TheViscountess23​ 

Nope, unfortunately not. DLC is not transferable between Windows Steam and Mac EA App. You will have to rebuy the Packs.

I need my add ons switched from windows to Mac they won’t download at all 

I have this issue as well. I contacted ea support on the live chat and they did not help. I don't know what to do

The exact same issue happened to me, but with the fashion street kit and luxury party stuff pack instead of jungle adventure. Like you said they worked perfectly fine before!

I have the exact same issue with The Sims 4: Fashion Street Kit and The Sims 4: Luxury Party Stuff. The pack used to work just fine, I downloaded them on the EA app. A few months ago, I had to re-download the game and all of the sudden the packs are unavailable. I even contacted ea support but they just told me to post on the forums so here I am. 

So, I originally had Sims 4 on my old MSI laptop, but I got a Mac for Uni. I had crystal creations, cats and dogs, city living, the holiday celebration pack, laundry day, paranormal, parenthood, seasons, tiny living, horse ranch, and get to work. 

now that I have switched to a Mac in the game if I go to the store it says I own them, but in manage add-ons they are grey and say available on windows under them. The worlds that came with the packs aren’t locked like un purchased packs worlds are they are foggy looking and say world not installed. 
I know I could re-purchase the packs because I got fed up and re-purchased Get to Work, but I don’t want to do that again I just want my packs back.

p.s I purchased the some of the packs through steam, but some of them like horse ranch I got on the EA app on my phone. 

Hi,

I have seen a few threads like this but none as specific and no real soultions I could find (in the time I could spend scrolling through). 

I used to have a Windows PC so I played Sims on it using Steam. I bought the Sims Pets expansion and Parenthood, and some other add-ons. I now have a Mac so I changed over to EA all was fine with the base game, but my add-ons won't carry through? They are greyed out, saying 'available on Windows'? 

Even when I go through the EA app I can't purchase them as it says I already own them?

I did some googling and it seems like this is just a thing that happens. Surely not, it can't be that you buy on one device and it doesn't transfer over surely??

Also- I checked, and my steam account is connected to my EA account.

Please, any advice on how to fix this thanks!

SOMEONE HELP PLEASE.  I recently just got a new macbook air and have been trying to downlaod sims 4 onto it but it isn't working. If i go to the website, click download for mac, but then when i try and click continue to checkout, the button does appsolutely nothing. When I try on the EA app, it says the sims is an unavailable game. 

I have tried many things such as reinstalling the EA app, restarting my computer and clearing the EA cache. I'm in New Zealand and have seen 2 other people on here having a similar problem, but nobody said how to fix it. please help!!!!!!!

thanks!

[CM edit - formatting]

im having the same problom right now but in windows, i tried closing my ani virus, reset my laptop to have a clean slae but nohing workedd, now the ea app isn,t showing me the free games like apex and skate on the left corner . 

i asked or reddit o and no help😰