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23g4rpcrvj9d's avatar
2 years ago

Sims 4 download stuck at 2%

I have tried downloading sims 4 and originally it could only download to 1% but now it’s only downloading to 2%. I’ve tried doing UAC but it’s blocked in my computer, I am not sure if the cache with save my data. Please help!

43 Replies

  • naomibraxx's avatar
    naomibraxx
    Newcomer
    6 months ago

    Every time i try to download my sims 4 game it gets stuck on 2% can someone help me 

  • Soar1ngH1gh's avatar
    Soar1ngH1gh
    Rising Newcomer
    6 months ago

    sadly no, it keeps getting stuck on 2% and then I have to manually delete everything so it cancels it

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey there,

    Let's try the steps in the thread here, let me know if this clears up the issue for you. 

  • a8msqou6bk60's avatar
    a8msqou6bk60
    Rising Newcomer
    6 months ago

    I just tried this but it didn’t work:(. I’m using the ea app by extension in xbox app if that’s useful. 

  • Soar1ngH1gh's avatar
    Soar1ngH1gh
    Rising Newcomer
    6 months ago

    I also have this issue but with every game I try to download. I tried this fix step by step but nothing changed. It still gets stuck at 2%

     

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 months ago

    a8msqou6bk60 nyah9  Please try uninstalling and reinstalling your 2015 and newer VC++ runtimes, which Sims 4 uses.  Click Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  You can download the newest runtimes directly from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying again to install the game.

  • nyah9's avatar
    nyah9
    Newcomer
    6 months ago

    I am having the same issue but I am trying to update the sims 4. nothing I do is fixing the download, it stays loading between 0 and 1%. 

  • I am trying to download the sims on my HP laptop and even though i’ve cleared the cache, deleted and installed, it still won’t download onto my usb or device. What can i do about this?

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