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CoralNinja_69's avatar
3 years ago

Sims 4 not updating on EA App with the 31 January 2023 update

Hi! 

My game has not even tried to run the update that came out on 31 January 2023. 

I have tried the following already, with no success: 

1. Clearing the cache of the EA App

2. Repairing the game 

3. Un-installing and re-installing the EA App. 

The following are also the specs of my laptop: 

Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz 2.30 GHz

RAM: 12GB

64-bit

1GB HDD - 735 GB free space still. 

Please help, I would love to be able to experience the new Update! 

8 Replies

  • No, the update does not even initiate, its like my game thinks there is no update to run.... 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @CoralNinja_69 

    Could you please grab a screenshot from the main menu of The Sims showing me which game version you're currently running?

  • HI, it is showing version 1.95.207.1030. 

    I see now that I have the medical wearables, which is obviously indicating that I do in fact have the latest update, but what is weird is, the update did not physically run that I am aware of, and my Mods never disabled.... did not even think that is possible! Which is why I thought the update never run... this is so weird! 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @CoralNinja_69 

    1.95 is the most recent version for PC, so it sounds like the update did install for you, most likely that happened in the background and so quickly it went unnoticed. But I'm glad to hear it's fully updated and you're seeing all the newest content! 

    If you run across any other issues, please don't hesitate to reach out again 🙂 

  • Mimmimus1's avatar
    Mimmimus1
    2 years ago

    hi! the update 31 january 2023 is not working for me i have...

    1.repair

    2.uninstall and install

    what shuld i do i wantto play whit a toddler so much!!! <3

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @Mimmimus1,

    Which game version do you currently have, and what's happening when you try to install the update- are you seeing a specific error message? 

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