Forum Discussion
EA_Leeuw
Community Manager
15 hours agoHey,
Thanks for the detailed report. Based on what you’ve described, this doesn’t look like something on your end.
The “In-game” status is handled by the EA app’s presence system, and we’ve seen cases where the app launches games correctly but doesn’t update that status. Since it’s happening across multiple statuses (Online/Away) and started suddenly, it points more toward a client or backend sync issue rather than your setup or connection.
A couple of things you can still try, just in case:
- Launch the game directly from the EA app (not a shortcut/Steam)
- Make sure the EA app is fully up to date (restart + check for updates)
- Disable any overlays temporarily (EA/Discord/etc) to rule out hook conflicts
If it keeps happening, it’s likely something that needs to be fixed on the app side rather than locally.
Appreciate you flagging it, helps surface patterns like this.