The currency in my EA app turn to incorrect region.

I have a somewhat similar problem:

I recently relocated from Germany to Hungary and while I changed the country setting and updated the payment method to a Hungarian one, I still see everything in EUR currency instead of HUF in both the EA app (on Windows) and in the Browser (in incognito mode). I'm not using a VPN.

I tried the following suggested by EA support, but none of it helped, see below. Could you please help? Is this a bug/glitch? 

Things to check and try (in order)

Confirm the country change at the EA account level Make sure the change was done at the EA account, not just in the app:

Go to https://myaccount.ea.com

Sign in

Open About Me

Under Account Information, confirm:

Country/Region: Hungary

Save (even if it already looks correct)

👉 The store currency pulls from this setting, not your Windows region alone.

Fully sign out of the EA App (important) Just closing the app isn’t enough.

Open EA app

Click your profile icon → Sign out

Close the EA app completely

Open Task Manager and make sure no EADesktop.exe processes remain

Restart the EA app and sign back in

Clear the EA App cache This often fixes currency/location mismatches.

Open the EA app

Click ☰ Menu → Help → App Recovery

Choose Clear cache

Let the app restart automatically

Check Windows region & payment country The EA app cross-checks system and payment info. Windows region

Settings → Time & Language → Language & Region

Set Country or region: Hungary

Restart your PC

Payment method

Open EA account → Payment Methods

Make sure:

Address is in Hungary

Old German billing addresses are removed

i am also facing the same issue like my region is set to Bangladesh so i should have USD $ as my currency that's what i get in every single app in the world but in my ea account the region option is missing i am getting some weird currency that starts with RS. idk what that is also i am not using a VPN i don't remember if i signed into my app using a VPN but i restarted it logged out and signed in refreshed the app and its refreshed the cache of EA app and i also reported through EA Error Reporter but no one reached out to me yet.. can anyone help me with this????? and restore my region option in settings and change my currency back to USD $???????? 

ok i can't provide email address it gets removed but contact me any way anyone can please 

Awesome, glad to hear it has been fixed by double-checking the VPN! :) Happy gaming!

Hmm, that's interesting, lebuoa​ . Could you please go to https://whatismyipaddress.com/? Just make sure you’re not using a VPN when you check — if you normally use one, please fully disconnect it first.

Once you're on the site, could you let us know what it shows for the following fields?

• ISP:
• Services:
• Region:
• Country:

(You can skip the City — we completely understand if you’d rather not share that.)

Also, if you had a VPN active before and recently turned it off, it may help to log out of the EA app, close it completely, and restart it before logging back in. This is because the app sets your session’s country at the moment of login, and in some cases, Windows may cache DNS routes that affect how the app connects.

Regarding the EA app Settings menu, where you mentioned that your region (Thailand, I assume) is missing when trying to select your EA app language, could you clarify what you mean?

Do you mean that the client was previously fully available in Thai and that the option disappeared after a recent update? Or are you trying to change your account or store region by adjusting the language setting in the client?

Let us know what you find! 😊

My region is Thailand and the currency must be Thai baht but I see RM for Malaysia. 

Hi lebuoa​,

May I ask which region you are from and what you see in the EA app?