Is anyone from EA even looking at this?
I have got the same issue but for FIFA 23. The game that's already crap because of an EAanticheat issue at launch day.
These guys can't seem to get anything right. I can't install the game I bought because of some stupid Issue.
EA help advised me to ask Microsoft but it isn't their fault because it's only FIFA 23 not FIFA 22 or F1 22
Hey all,
I figured it out, at least in my case. From the EABackgroundService log telling me I didn't have permissions, I asked EA chat support to just delete the game from my account and re-add it. This is all it took. Sounds like they must have done some sort of migration process with our accounts and it was not tested very well before they implemented it.
Let me know if that helps.
IE8
Sorry, should have included that in my previous message as this is a headache as well.
First, goto: https://help.ea.com/en/contact-us/
Second: Find your game.
Third, and the most annoying step: select a topic and issue followed by clicking Select contact option - you may have to play around with this such that you find the chat support. Phone support would do it as well, but I prefer chat personally when dealing with these minor issues. You need to select a topic that isn't bug support or technical support as that won't get you through to phone/chat support, it'll always be an email.
What worked for me was Orders followed by Order not Received. Just tell them your issue, and that you'd like them to delete then re-add your game to your account as you think it might solve the problem. They did it pretty quick, but it takes a moment or two for the game to get re-added to your account.
