Forum Discussion

5 years ago

Solved

Things are taking a little longer than usual to load up. Hang tight while we try

"Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" - I get that message when trying to download a game in EA Desktop (I'm on a PC). I never get th...

bug

mac

Oden0884
4 years ago
What helped me was performing a "clear cache": https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
From the EA Desktop app
Select the three dashes in the far-left corner of EA Desktop.
Scroll to Help.
Click App recovery.
Select Clear cache.

NessDanlen

3 years ago

I figured out that the EA Background Service crashes and when you try to Launch the App you'll get the error. The following worked evertime:

Open Task-Manager -> Details and search for EA Background Services
Right click and kill the process.
Open EA App and it launches correctly.

Had to do this every restart of my computer.

I tried to do the App Recovery, but that didn't work (nothing happening except the App exits) when the EA Background Service crashed. So I did the steps above and then the App Recovery and now it starts consistently. For the moment at least.