Forum Discussion

3 years ago

This title may have been downloaded to your device byanother user who owns the g

I tried the following methods 1.https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ 2.https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ 3.Downloaded a free game (...

bug

mac

mastGGL

3 years ago

Yes, I didn't download the game immediately after I bought it in steam. I haven't opened EA PLAY for a long time, and I have only one EA account, and I have never registered another EA account. When I first opened it, this error occurred, and nfs2020 under the same account can run normally

@EA_Darko

EA_Darko

Community Manager

3 years ago

Is the other NFS game one you own through Steam or was it purchased from EA @mastGGL?

Darko

mastGGL
3 years ago
@EA_Darko
It is also purchased through steam
mastGGL
3 years ago
@EA_Darko The game in the red box will prompt an error, and the game in the green box can run normally. Can you help me solve it? Online help is useless, steam support can't be refunded, and ea support doesn't know what to do. I can't play the game
mastGGL
3 years ago
hi，Are you still online?
- MBahadirE
  3 years ago
  Can you solve the problem? Im having same problem as well
  - mastGGL
    3 years ago
    Solving bu