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X_pilot97's avatar
X_pilot97
New Rookie
5 years ago
Solved

Unable to uninstall EA Desktop

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 4516c24a-2304-48ee-9b90-e2a540d0c38f Which client functionality are you experiencing thi...
bug
mac
pc
  • holger1405's avatar
    holger1405
    5 years ago

    @X_pilot97 

    The uninstall option is present on my system.

    I would suggest to use Revo uninstaller.

    • Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
    • Run "Revo Uninstaller" > See if it can find EA Desktop.
      If Yes:
    • Uninstall EA Desktop.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
    • Restart the PC > Test.

    If Revo also can't find the program I would suggest to clean the Registry with "CCleaner".   

holger1405's avatar
holger1405
Hero+
5 years ago

@X_pilot97 

The uninstall option is present on my system.

I would suggest to use Revo uninstaller.

  • Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
  • Run "Revo Uninstaller" > See if it can find EA Desktop.
    If Yes:
  • Uninstall EA Desktop.
  • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
  • If "Remaining registration content found" is displayed > Select All > Delete > Next
  • When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
  • Restart the PC > Test.

If Revo also can't find the program I would suggest to clean the Registry with "CCleaner".   

  • X_pilot97's avatar
    X_pilot97
    New Rookie
    5 years ago
    @holger1405 Yeah so that lead me down the CCleaner route, but now I still can't reinstall EA Desktop because it says the program is still installed. Any idea how now manually go through and try to uninstall it?
  • X_pilot97's avatar
    X_pilot97
    New Rookie
    5 years ago
    @holger1405 Thank you so much. I did a manual search for "EA Desktop" deleted some cached files and then it showed up in Revo :D

    You're an absolute live saver!

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