EA Account Email Change Error Persists After Months
EA ID: Montalbot41
Hi everyone,
I'm having trouble changing the email address associated with my EA Account, and I'm wondering if anyone else has experienced this issue.
Whenever I try to change my email address, I get the following error message:
"We can't complete your request. Your email address may be invalid or you may have updated it recently."
However, I last changed my email address in January 2026, so more than 30 days have passed. I've double-checked that I'm entering the new email address correctly, and I've even tried using a different email address, but I still get the same error.
I've been trying to resolve this issue for several weeks. I also stopped trying for two weeks to see if any temporary restriction would expire, but the problem persists.
I've already tried disabling my browser's ad blockers and using different email addresses, but nothing has worked so far.
I have my Nintendo account linked to my EA Account, and I want to keep them linked.
Has anyone experienced this issue or found a solution? Could this be an account restriction or a technical issue on EA's end?
Any help or advice would be greatly appreciated. Thanks!
Hey Anonymous,
Sorry to hear that there's been difficulty updating the email address associated with your EA account.
It sounds like you've already tried most of the general troubleshooting steps, so it'd be best for you to connect with our live support team for further assistance. An advisor can take a look at the account with you to see what might be preventing this change, as we don't have access to account information here on the forums.
Let us know how it goes, thanks!
