EA Held Disabled Account Preventing Linking
A couple of facts:
- I have a single EA account (Since 2011)
- I have a single PSN account (Since 2009)
EA claims that a different account is linked to my PSN. An EA-held “Disabled” email address is associated with that link. I can only imagine this issue arose when I changed the email address associated with both accounts.
I wait literally all day on the chat to connect with an “advisor,” only to be notified that they connected to the chat (which had been long since closed on my desktop) at 3am local time to ask me if I was there. This will be the third day I’ve done this waiting for a response to what seems is a simple issue: EA is holding connection to my PSN hostage, by keeping the link established to an email address only they have access to, which only occurred due to changing the email address associated with the account.
My previous post was grouped with others, which isn’t a satisfactory solution. Offer an actual solution, EA.
No explanation as to what was connected to my PSN previously. Potentially an issue from Origin, an issue from changing email address associated with EA/PSN, who knows..
Situation was only rectified by deleting whatever other EA account was supposedly connected to my PSN, and after 3+ days spent waiting for someone to randomly pop in; I got lucky coming back from a late lunch to see I was 15 in queue (after ~4hrs wait). Kind of embarrassing. Anyone experiencing issues, I pray your situation isn't more involved than this, or you'll be sore by the end of it.
