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yaranwiee's avatar
yaranwiee
Newcomer
29 days ago
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EA support

What a true horrid experience I've had with you guys. My old email which was linked to many accounts was deleted thus I found myself unable to access some of my accounts. Fortunately in most cases I ...
  • EA_Lanna's avatar
    29 days ago

    Hi yaranwiee​,

    I'm sorry. I totally get the frustration you're feeling. While I'm limited in what I can do to assist on the forums with account issues, I'll do my best to offer advice. 

    From your post, it sounds like there are two challenges:

    1. Playing EA games online: Is the issue with resetting your password, or are the login codes going to your old email that you can't access?
    2. Reaching the support team: What happens when you try to create a help ticket on the EA Help site? Any error messages or issues with the options you're selecting?

     

    This info will help us get a better idea of what's happening. Could you pop the answers to these questions and any other details that might help in your reply?

    Thanks,

    - EA_Lanna

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