yaranwiee
29 days agoNewcomer
EA support
What a true horrid experience I've had with you guys. My old email which was linked to many accounts was deleted thus I found myself unable to access some of my accounts. Fortunately in most cases I ...
- 29 days ago
Hi yaranwiee,
I'm sorry. I totally get the frustration you're feeling. While I'm limited in what I can do to assist on the forums with account issues, I'll do my best to offer advice.
From your post, it sounds like there are two challenges:
- Playing EA games online: Is the issue with resetting your password, or are the login codes going to your old email that you can't access?
- Reaching the support team: What happens when you try to create a help ticket on the EA Help site? Any error messages or issues with the options you're selecting?
This info will help us get a better idea of what's happening. Could you pop the answers to these questions and any other details that might help in your reply?
Thanks,
- EA_Lanna