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CT-Sapper's avatar
CT-Sapper
Rising Novice
2 months ago
Solved

"Enter a valid EA ID." Error Message is Useless

All I'm trying to do is change my EA ID from "CT-Sapper" to "[KDM] Sapper". I would be more understanding if this error message was actually explaining the issue to me but come on EA seriously? Why ...
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  • EA_Darko's avatar
    EA_Darko
    2 months ago

    Hey CT-Sapper​ there are hundreds of millions of EA accounts, and as such, many variations of names are taken.

    If the username you are attempting to use is not accepted, then you will need to keep trying till you find one that is accepted.

    I know it's not what you want to hear but it's just one of those things. You may think that you have found the most unique name in the world, only to discover that twenty people have variations on it.

    Darko

MachampWaifu's avatar
MachampWaifu
Rising Newcomer
1 day ago

I'm having this issue as well, have had no luck for ages. Have tried every variation under the sun for the name, and support has gotten me no where. Clearing cache, updated EA app, incognito mode, none of it worked. Then I get told to wait 24 hours. It's gotten absolutely no where and is beyond frustrating.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey MachampWaifu​ the best thing to do is continue to try different usernames till you find one that has not been used.

    It can be annoying and take some time to find one.

    Darko

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