Hello HusseinOka,
this issue should be fixed now - could you please try creating a case again? This time, it should get registered correctly.
Community ManagerHello HusseinOka,
contacting Support through the appeal process is the only way to contact Support regarding bans. I would however suggest contacting Support regarding your hack as well, if you haven't done that yet, just to make sure that your account is secure.
cant appeal every time i try to appeal it tells me that it didnot complete
Community ManagerWhat message exactly are you getting, when you try to submit an appeal? If it's that you should try again in a few hours, that website issue is known and is currently being looked into. We'll let you know once that's fixed, and you can try again to make an appeal case then.
Community ManagerHello HusseinOka,
this issue should be fixed now - could you please try creating a case again? This time, it should get registered correctly.
