Forum Discussion
EA_Mako
Community Manager
9 months agoThere are both live chat and email options available, just depending on what you had selected when creating the case initially.
If you weren't seeing the live chat option, try creating a new case here and selecting Game Support > EA Account > I need help with my hacked account. It may also be worth checking that you don't have any ad or pop-up blockers enabled that might prevent the chat window from appearing from that point.
wc2glswz4t3c
9 months agoNew Novice
I cant accest o live chat ! EA_Mako