Forum Discussion

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
6 months ago

wc2glswz4t3c 

There are both live chat and email options available, just depending on what you had selected when creating the case initially.

If you weren't seeing the live chat option, try creating a new case here and selecting Game Support > EA Account > I need help with my hacked account. It may also be worth checking that you don't have any ad or pop-up blockers enabled that might prevent the chat window from appearing from that point. 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,641 PostsLatest Activity: 4 months ago