You will need to contact an advisor to get the email address updated. They need to verify you own the account. Then they should be able to make changes for you. Use the contact us button at the bottom of the page to open a case.
Community ManagerHi there. We have an article for unlinking accounts here that should help. Unfortunately, content and progress do not carry over when moving a platform account to a new EA account. Just something to keep in mind.
Community ManagerYou will need to contact an advisor to get the email address updated. They need to verify you own the account. Then they should be able to make changes for you. Use the contact us button at the bottom of the page to open a case.
I still havent been contacted by an advisor. Can you please help me? I just want to play battlefield
Community ManagerPlease wait for an advisor to respond. Unfortunately, we can't help with account related issues over the EA Forums.
The EA forums are literally the only place to actually talk to a human being. Additionally, every case I open, I get an "advisor" automated email back to just read an EA help article.
