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MayaMast3r's avatar
MayaMast3r
Rising Newcomer
1 day ago
Solved

HOW do you ACTUALLY contact EA?

My account was hacked 2 years ago and there seems to be no way to actually contact EA. I tried creating as support case, but any information is going to be emailed to the email of whoever took over m...
account info
account linking
advice
login issue
  • EA_Pythia's avatar
    EA_Pythia
    19 hours ago

    Hello MayaMast3r​,

    if you've lost access to an account due to a hacker years ago, then the only way to potentially get it back is through support. Please try and contact them as a guest, so that the e-mails reach you and not the hacker. In general, you should be able to start a live chat and talk to someone from support directly, if you choose a topic that has to do with login issues or a hacked account.

    You can start your case by filling out this form.

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
19 hours ago

Hello MayaMast3r​,

if you've lost access to an account due to a hacker years ago, then the only way to potentially get it back is through support. Please try and contact them as a guest, so that the e-mails reach you and not the hacker. In general, you should be able to start a live chat and talk to someone from support directly, if you choose a topic that has to do with login issues or a hacked account.

You can start your case by filling out this form.

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