Forum Discussion

JakeDalyy's avatar
JakeDalyy
Newcomer
2 months ago
Solved

I don't get any emails from ea.

I changed the password on my email that is used for my ea account. Since i changed that i had to verify myself the next time i tried to play EAFC. It verifies you by emailing you a code. I dont get emails from ea = i dont get a verification code= i dont play. I tried to change email but to do that it needs you to verify your current email by sending you an email. I tried to add a phone number which needs to verify you via your email. It says on EAFC they can send you a code by text but then there is no option to do so which just makes it more annoying. Please help me its been like this for weeks.

 

 

account info
ea help
login issue
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Hi there. Are you sure you're looking at the same email for the account you play on? It would be good to contact an advisor so they can look into this for you. Please follow the instructions here for opening a case with one. Thank you.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. Are you sure you're looking at the same email for the account you play on? It would be good to contact an advisor so they can look into this for you. Please follow the instructions here for opening a case with one. Thank you.

  • Nightgypsy's avatar
    Nightgypsy
    Seasoned Ace
    2 months ago

    Out of curiosity, who is your email account through? I had a problem like that with a specific email provider I used for many years. It is not usual for me to need to reset passwords as I am very good at keeping track of them. So the one time I did need to. No email came. I waited and still nothing. Nothing in spam folder. It did eventually arrive, but it took hours. Which many times these things are time sensitive and that won't work. I ended up switching to a different email provider that I knew this would not be a problem with. With that said, I don't want to name any names so I am curious who your provider is. If you say the right thing I'll recommend you get another provider. I know that doesn't help right now but I can 100% understand your frustration.

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,490 PostsLatest Activity: 3 hours ago