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Cpt_Caramelloon's avatar
9 hours ago

i got hacked

 

My This EA account has been hacked and the email address was changed without my permission.

I am the original owner of this account. I own multiple EA games on this account and can provide proof of ownership, including my EA ID, original email address, purchase history, and game library.

Please help me recover my account and restore my original email address as soon as possible they changed my email be [edit: email address removed]

my old email is [edit: email address removed] (this email) THEY CHANGED MY PASSAWORD TOO

Please help me. i have alot of games please reply to this email now

Thank you. please EA HELP I can provide purchase receipts and original account details to verify my identity

2 Replies

  • Cpt_Caramelloon's avatar
    Cpt_Caramelloon
    Newcomer
    7 hours ago

    Thank you for your reply. I have already submitted a ticke to EA HELP with my purchase receipt from steam. I will wait for EA Support to revivew my case.

  • Sorry to hear that your account may have been hacked.

    Unfortunately, we’re not able to help with account issues on the forums. Since you can’t log in, please get in touch with our support team using the Contact Us button at the bottom of the EA Help page.

    Make sure to have the following information ready.

    • The email address you used to make your EA Account.
    • Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
    • Any invoice numbers from games you’ve bought from our store or product codes for your games.
    • If you’re trying to get back into a mobile game, have your mobile game’s ID ready.

    I hope your issue can be resolved soon.

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