Solved
My account was hacked
Someone got into my EA account and changed the email, I have tried to contact EA by creating many cases and I still have not received any response, I have been trying to contact them for more than 12...
In this case you are not helping yourself by creating many cases as it just clogs up the system.
Create one case and wait for an answer back from EA, this can take time.
If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
