Community ManagerHi there, thanks for reaching out. For security-related issues like someone using your email to create an account, you’ll need to contact EA Help directly, as they’re the only team that can investigate and take action.
Please visit https://help.ea.com/en/ea-account/ and scroll down to the bottom of the page and click on "Contact Us".
This just puts us in a queue for several hours having to leave the chat window on and constantly monitoring it. By the time I get the email from one of you, you have moved on to another chat and the queue starts all over. Broken system
