As the title suggests. My PlayStation ID is linked to an old EA account and I no longer have access to the email. How can I resolve this?
I know the email address but not the password for the old account. Is there anyway of changing it?
Any suggestions would be greatly appreciated.
I have raised a case with the support team but they have not responded yet. You can typically find the email that’s linked to your account within most EA games. For instance, I found the email linked to my account by logging into EA Sports FC.
i'm having the same problem as you are having i don't remember the email or ea account been trying to get my ps5 unlinked from that account so i can link the account i actually remember but i've been getting run around instead of any actual help. literally every other game i've had to do this for had a prompt to unlink at the login but i guess that would require competence but until it gets sorted i will no longer be buying ea products on my pc either
Hi EA_QueenBee,
The email provider no longer exists. How can I reach out to the live support team? I can see what information is required but no option to speak to a live agent?
Thanks :)
Community ManagerHey TrashPanda612,
If you no longer have access to the email address on your EA account, I'd recommend reaching out to your email provider to see if they can help you regain access to it. If that doesn't work, try reaching out to our live support team. They can take a look at how to help you update the email on your account.
