Forum Discussion

Sirlicksalot0's avatar
Sirlicksalot0
Newcomer
5 hours ago

Old email account deleted and advisors not helping

My email account to my old EA account has been deleted, my xbox account it linked and recognized device method does not work. I have gone through 20+ advisors and they arent any help. I can prove my ownership of my account through IP addresses, purchase history, even email and password. The advisors refuse to help beyond the recognized device. Any information on what I can do please let me know.

account linking
advice
ea help
ideas
login issue
technical issues

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Sorry to hear about your situation. I’m sorry, but we’re not able to provide further assistance with account issues through the forums.

    Contacting support was the right step. Please do your best to follow the instructions they provide.

    Thank you for your understanding.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 47 minutes ago
4,942 Posts

Recent Discussions