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Blacksmithcr22's avatar
Blacksmithcr22
Seasoned Newcomer
22 days ago
Solved

PSN linked to fraudulent EA account

My personal Psn account (Swallowofdeath21) has apparently been linked to a fraudulent ea account that I have never seen before. I have full access to my psn account with multiple authentication steps so no other soul has access to it. This is a very concerning issue as I wish to play ea games and don't want someone to say or do something that reflects back upon me.

I can provide whatever information is needed as I just want it unlinked so I can link it to this account that actually shares an email with my Psn.

9 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hey. Please contact our support team for further assistance. The team will investigate this for you.  

  • SmokeyKryptonic's avatar
    SmokeyKryptonic
    Seasoned Newcomer
    22 days ago

    lol the wait time is 500 minutes and they close the ticket if you dont respond in literally 1 second... EA TRASH

  • funchoww's avatar
    funchoww
    Seasoned Rookie
    21 days ago

    this is day six of me complaining about them not responding to email ticket

  • Blacksmithcr22's avatar
    Blacksmithcr22
    Seasoned Newcomer
    21 days ago

    This is not an actual solution. I am not sitting in a queue for 10 hours just for the chance to be told to **bleep** off

  • needsupport716's avatar
    needsupport716
    Seasoned Novice
    21 days ago

    No, not in my experience anyway. If there's a support email, let me know.

  • BanjoShark1's avatar
    BanjoShark1
    Seasoned Rookie
    21 days ago

    They've done the same thing to me. I hope they don't scam the few of us out of our money. Very disappointed in EA at the moment.

  • BanjoShark1's avatar
    BanjoShark1
    Seasoned Rookie
    21 days ago

    That's exactly what happened to me. Wait in the "que" for hours last night, ended up falling asleep while waiting, THEN that's when someone apparently tried to talk to me. Now I can't even chat with them.

  • funchoww's avatar
    funchoww
    Seasoned Rookie
    20 days ago

    so to be clear i got a hold of support after many attempt's Que was down to 3 hours and they could not help me with unlinking a account from my PlayStation. after a 45 minute interrogation and screenshots proving i owned the Sony account they denied me. im now trying to contact data protection. i wouldn't bother with support unless you have all the information on the linked account they wont help you an will waist your time.

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