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AmsterGNG's avatar
AmsterGNG
Rising Newcomer
6 months ago

Something went wrong. Try again later

i'm trying to view my back up codes when i try too view them i'm shown a verification page where it sends a code to either email or phone number upon clicking any of the option i'm brought to an error message at the bottom saying "Something went wrong try again later" i've waited over 4 days trying multiple times a day even leaving it 24 hour's before trying again and still received the same error please help.

4 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hey everyone, I know this thread is from a couple of months ago but we have received a recent report regarding this issue. Is this also still happening for you today?

  • SailorBenji's avatar
    SailorBenji
    Seasoned Newcomer
    3 months ago

    Bro did you got your issue resolved? I am having the same problem 

     

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey there, I'm sorry to hear you're having problems with your account. If you can't access your back codes and need to adjust your two-factor authentication, please take a look at this article. If you still need any assistance making these changes, please feel free to contact EA Help: How to get help with your EA Account. 

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