Good evening/morning, I can't download split fiction friend pass from EA app, whenever i try to download it says that I do not own the game, which is correct but im trying to download the friend pass.
Community ManagerProvKnight When you start the download, will it go to the same drive where you have the EA app installed?
Do you get to this screen?
The first time i tried yes it was going to install on C drive but i changed it to another drive and whenever I try it suggests being installed on that drive.
Yes, i get this screen and it proceeds to the download page, and it says "installing" but then a popup appears saying that i don't own the game. EA_Shepard
Community ManagerProvKnight I would delete or uninstall any attempts to a different folder and test it on the C drive if that is where the EA app is installed to test it. The other drive can cause permissions issues.
I just started the install to test it and it is working, so I am guessing a different drive could be the issue.
I just tried it on different drives and it would give me the same issue, i don't know how to uninstall any attempts if it doesn't create any folders. any guide on how to completely uninstall the EA app and clean all residue files in order to have a fresh retry?
Community ManagerProvKnight First you want to clear the EA app cache, and then proceed to the rest of the steps.
You can manually delete the folders for the game and the EA app by following the same folder location as the C drive, just within the other drive.
For example:
C:\Program Files\EA Games\Split Fiction
D:\Program Files\EA Games\Split Fiction
EA App's Cache (Top Left Menu > Help > App Recovery)
Delete Windows Temp Files
Optional Registry clean-up
i have same problem and clear app cashe didnot work and i keep getting this msg and im downloading it from friend pass
Community ManagerSSpiRiT-AnGeLL Hey, did you purchase it, or was it friends pass download?
its friend pass download EA_Shepard
