Split Fiction error code: 401-18eea
error code: 401-18eea
I'm just trying to play with my son and his PS5 won't connect, any help?
Forum Discussion
1 Reply
- EA_Shepard
Community Manager
Dropknee This is more account-related than game-related. Below is the info we have on that error.
- Authentication Issues: The error code 401 typically indicates unauthorized access, suggesting a problem with account authentication.
- Account Email Mismatch: Some users have reported that discrepancies between their PlayStation Network (PSN) email and their EA account email can lead to connection issues. Reddit
Recommended Solutions:
- Verify Account Emails:
- Ensure that the email address associated with your PSN account matches the one linked to your EA account. Consistency between these accounts can prevent authentication problems.
- Reset EA Account Password:
- Try resetting your EA account password to refresh the authentication process.Reddit+1forums.ea.com+1
- Check for System and Game Updates:
- Ensure your PS5 system software and the game you're trying to play are both up-to-date.
