Will Split Fiction be available on EA Play Pro?

The problem here is that EA Play Pro has been selling the illusion over the years to customers that they will receive all new EA games at launch for paying the premium price. Trying to wriggle your way out of it by technicality, saying "it doesn't explicitly say all" is extremely unfair. Many customers have been paying over the years with this in mind, and it is naive to say otherwise.

The least they could have done is notified their 'valuable' customers directly, rather than hoping most don't notice, until they come to a forum. 

Consider the likelihood of archives where the EA Play Pro/Origin Access website has even more suggestive advertising when it comes to new game launches.

This leaves a major bad taste in the mouth of many, many customers.

Is the source of that screenshot people are referring to up-to-date? 

The EA Play webpage claims it's "a library" of games, but no mention of "all games". This is communicated right before you click the button to join.

Source: https://www.ea.com/ea-play

With regards to refunds: The EA help page on refunds and cancellations says EA Play subscriptions are generally not refundable, but that you can still contact support if you think you're eligible for a refund. Quote:

EA Play for PC memberships are generally not refundable. Request a refund on EA Help if you think you might be entitled to a refund.

I recommend going through official channels for a refund. If you have a source for misleading communication, make sure you provide a link when creating your support ticket.

This is it, EA will never see another cent from me, anti competitive practice after anti competitive practice, they care zero about their consumers. I recommend that everyone else stops giving their hard earned money to companies like this. If the developer decides to self publish their new games on steam, I'll be there to buy them. 

I've been paying for EA Play Pro since it was released. I didn't even play a single EA game last year... This is the final straw for me. Classic EA. A real masterclass in failing to meet the lowest possible expectations.

Outrageous.

So, why am I subscribed to EA Play Pro? The catalogue is poor and the game releases almost inexistent. And now you leave out your best game in years? 

I have the answer, unsubscribing is the logical solution.

Good luck with your mean politics.

lmao, such a scam.

Folks pay 18€ a month and they don't even get access to the one game that's worth a **bleep**.

Just cancelled my subscription. Been a member for a few years. Hope a lot of people do the same. Vote with your wallet!

soooo i just renew my subscription to ea play pro for split fiction and i here the game isnt going to be available in EA play pro ? ??? AND NO REFOUND POSSIBLE ? you just changed the advertising without making any communication on it to scam people !!! I think its not legal and what about pple who bought 1 year of sub ? that's a shame from a big company like EA seriously !! 

This actually might be a very decent legal case and EA need to address this in the next 24 hours with a statement.

If nothing I would suggest the community start by reaching out to game journalists and game news outlets, then go from there.

This is extremely disappointing!

What a disgrace, EA! I will cancel my subscription.