Solved
I cannot purchase an ea play subscription on my ps5
Everytime I've tried it just doesn't not work and says an unidentified error occurred please try again in a few moments this has been a problem for months now
Forum Discussion
21 Replies
- @EA_Blueberry yes i do. they ask me to ask EA for help. but when I ask EA, they tell me the same thing. go ask Sony. but I found my own solution anyway.
EA_JasonEA SPORTS FC™ Team
Hi @arefixed,
Unfortunately we cannot help with payment issues for EA Play on PlayStation. As the purchase is done through PlayStation, you will have to reach out to PlayStation.
I don't like sending someone to a support team after they told them to ask us, but in this case there isn't much that we can do.
You also mentioned that you managed to fix this by yourself, could you explain how you fixed it? It could help others that encountered the same issue as you have.
Ea play isn't on PS5 that is why
- EA_Jason
EA Play is available on PS5 @hellbringer2I:
I went to the EA play website to make my purchase and changed my payment method from cash app to a Mastercard. Finally worked 😅 I just did it I’ve been trying for a couple months now on and off again through the PlayStation network but with no luck
I had the same problem but I found that if you add the funds to your wallet and purchase it though your ps5 it will work I literally jus did it .
Did you ever fix it I’m having the same problem
Have funds in my PSN Acc, trying to Purchase a 1 Month EA Play Subscription, but getting a "Something is wrong" message. Anyone have a solution?
how do u do it
Hey y'all i found a workaround! Load up the PSN credits and additionally add a MasterCard card to the wallet. This seemed to work for adding the EA Play subscription to a PS5. Not sure if it's payment rails related or whatnot, but figured I'd give folks some guidance on what worked for me.
