No Reward after Completion of Max Verstappen Challenge Career - F1 24
Product: F1 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Summarize your bug I completed the Max Career Challenge within the stipulated time after launch of the Champions edition, but I have not yet recieved the Helmet that was the promised reward for it.
What is your 16 digit Report Code? XTKR-HEJT-APVP-SHEG
What peripherals are you using? Please list the exact make and model. Sony Bravia
Can you please provide the name of your current internet service provider? Hathway
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? When you complete the Max challenge, there is a chance that the reward doesn't show up in mail as promised. The first two rewards show up in mail as expected but the helmet does not, which is very dissapointing.
What happens when the bug occurs? When the bug occurred, a reward that I was promised for completion of the "Challenge Career" i.e. the Helmet of Max Verstappen, was not sent to me in game.
What do you expect to see? I expect to see the Helmet of Max Verstappen in the in-game mail as promised. Hope you look into this porblem and rectify it soon.
I have purchased F1 24 Champions Edition, where I got access to the inaugural challenge career with Max. I completed all 3 Episodes well within the stipulated time and I recieved only 2 of the 3 rewards. I have not recieved Max's Helmet despite completing the challenge career.
First off all the challenge career was buggy... there was a wet qualifying in Zandvoort which didn't allow me to choose wet weather tires and forced me to qualify only on slicks which meant I started from the back of the grid, cause the AI cars were on wet weather tires. The race in Brasil was wet but it forced all drivers to use Hard Slicks... this was atleast okay cause all the cars suffered equally. I don't think forcing us to drive in the wet on slicks is the kind of "Challenge" that the challenge career should be aiming for...
And after all these hurdles and issues to complete the Challenge Career with 6 races over 3 days (including practice sessions and qualifying), to not even recieve the reward is really discouraging.
I'm sure other people have faced this issue as well. I would like you guys at EA to acknowledge this issue and rectify it as soon as possible please. Thank you.
Hi everyone,
I've got some news. So, for players who successfully completed the Max Verstappen Challenge during the early access period and didn't receive the helmet reward, our support team can now grant it to you.You can contact EA support by creating a case here:
https://help.ea.com/en/help-home/There is also an EA Help article with further instructions:
https://help.ea.com/en/help/faq/using-ea-help/
-Vendcera
