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StrategicFC's avatar
2 years ago
Solved

Banned for buying.... Chem Styles

Unbelievable

I have received a "Sanction" for buying Chemistry Styles

Was happily sniping shadow cards (Under 4.5k), to then be told I have been banned from using the transfer market, and a sanction on my ban history! After visitting live chat, they have stated it could be permanent!

We have people all over youtube and the socials promoting coin sponsors, in obvious coin distribution and straight up cheating their way for income, yet because we don't pump 10's of thousands into the game, we are the ones that get punished

But come on... For buying chem styles? If I was going to be involved in any type of thing like this, don't you think I'd aim a bit bigger?

EAHelp has turned into an absolute farce. I've seen so many people wrongly banned, their bans not overturned, as some "robot" determines they have broken terms of service. Fix your game, and then fix your staff

3 Replies

  • Hi Pulsar

    I have indeed sent a very long message to the appeals process (3000 word!). This ban is affecting me mentally and I have been playing the series since FIFA International Soccer. The frustrating part, is this is all I can see on the account. I assume it's for buying/sniping chemistry styles as this was when my account was "sanctioned".

    I spend a lot of time helping the community on Twitter/X, creating tactics for people to use and helping players get to that next level. I have also spent a substantial amount on the game, why would I risk all of that on doing anything that could be deemed incorrect?

    I just struggle to understand how a player who has given months/year of game time can be wrongly accused of someone, and banned for no reason showing, or even a warning to state how this has happened. It seems to be an ongoing situation within the community that the software that "autobans" people is extremely sensitive and fragile, and for those trying to trade their way to a better team are being banned in this way. The transfer market is part of the game, and people/traders are allowed to buy and sell as deemed necessary, so to ban someone for doing exactly that. Worse part was, it was CHEMISTRY STYLES! Not even something that I could make a substantial amount of coins from.

    The system is flawed, I am not the first and won't be the last to say it.

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