@Anksyj wrote:
The response i got from EA was basically to reinstall the game. You have technical support staff who cant speak english, The questions i was asked was utterly humiliating to anyone with a ounce of console or game knowledge, You have tech staff reading from a sheet of standardised questions because they have absolutely no knowledge of the field they are in.
The more depressing thing about the tech support staff is i'm currently unemployed, I'd happily sit here answering customer support questions and solving queries for the wage they are on and i'd be a hundred times more effective than any of them!
How do they even employ people? Ive never even seen a single emplyment ad for any gaming company, Do they employ from universities as under graduates or something? In-house employment only? friends only? seriously, Where do they get these people from, Its a honest question.
Hi mate can answer some of your questions.
they aren’t hired by EA support is outsourced to companies specifically ea sport and epic games are done by teleperformance in Portugal. I used to be a manager there 99% of the time it’s kids and parents asking for money back.
I moved from gaming to PVH (Calvin klein and Tommy Hilfiger) and tbh it was a good crack.
as I say though in Portugal they will pay for flight and accommodation but salary is only 750 euro for starters (really fair in PT).
