Forum Discussion

Seasoned Newcomer

1 year ago

Solved

Can i move my sons eafc24 account from.switch to his new xbox series s.

My.son currently plays eafc24 on his switch but is getting an xbox series s for his birthday. We have purchased eafc24 for the xbox. How do we transfer his ultimate team without losing it? Do we just sign into his ea account on the xbox and there it is? Please help a mumma who is not a gamer

technical issues

EA_Aljo
1 year ago
Hi there, @Smudge017

I'm very sorry to say, content and progress cannot be transferred between platform accounts. He would need to start over on the Xbox account.

7 Replies

EA_Aljo
Community Manager
1 year ago
Hi there, @Smudge017

I'm very sorry to say, content and progress cannot be transferred between platform accounts. He would need to start over on the Xbox account.
Smudge017
Seasoned Newcomer
1 year ago
@EA_Aljo That is absolutely crazy!
EA_Aljo
Community Manager
1 year ago
@Smudge017

I definitely understand the frustration with that. Unfortunately, this is still quite common. Hopefully, we'll see this change in the coming years.
Smudge017
Seasoned Newcomer
1 year ago
One very disappointed son about to occur 😪
EA_Aljo
Community Manager
1 year ago
@Smudge017

That's absolutely understandable. I'd hate to have to start over as well. Especially, this long after release when I imagine he's built up a good club. He may want to finish out the season on Switch and move to Xbox when the next game releases.
Smudge017
Seasoned Newcomer
1 year ago
@EA_Aljo Thank you
EA_Aljo
Community Manager
1 year ago
@Smudge017

You're very welcome. If you have any other questions, please reach out again. Have a good rest of your day 🙂