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Smudge017's avatar
Smudge017
2 years ago
Solved

Can i move my sons eafc24 account from.switch to his new xbox series s.

My.son currently plays eafc24 on his switch but is getting an xbox series s for his birthday. We have purchased eafc24 for the xbox. How do we transfer his ultimate team without losing it? Do we just sign into his ea account on the xbox and there it is? Please help a mumma who is not a gamer

technical issues
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @Smudge017 

    I'm very sorry to say, content and progress cannot be transferred between platform accounts. He would need to start over on the Xbox account.

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @Smudge017 

    I'm very sorry to say, content and progress cannot be transferred between platform accounts. He would need to start over on the Xbox account.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Smudge017 

    I definitely understand the frustration with that. Unfortunately, this is still quite common. Hopefully, we'll see this change in the coming years.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Smudge017 

    That's absolutely understandable. I'd hate to have to start over as well. Especially, this long after release when I imagine he's built up a good club. He may want to finish out the season on Switch and move to Xbox when the next game releases. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Smudge017 

    You're very welcome. If you have any other questions, please reach out again. Have a good rest of your day 🙂

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