Forum Discussion

Jackpera83's avatar
2 years ago
Solved

Coins disappeared FC24

I had 218k coins yesterday evening, now 0. Not a display issue, I cannot bid. Please help!
  • EA_Pulsar's avatar
    2 years ago

    Hey @Jackpera83 

    If you have lost your coins, it could be due to two reasons. Firstly, your account might have been hacked, and your coins might have been removed by someone else.

    In that case, you should be able to see some suspicious transactions on your account. 

    Secondly, our Terms of Service team might have taken action after finding that you have broken the game rules. I'd recommend checking your email for any messages regarding the coin removal, as our TOS team always sends an email to confirm it. You can also follow this article to confirm that. 

      

    If you need more information, please get in touch with our support team via chat. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps: 

      

    Visit https://help.ea.com/en/help-home/   

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