EAFC24 Disconnecting after every game
Hello, For some reason every time I complete a match it disconnects me from ultimate team, my WIFI is fine and I can reconnect into ultimate straight away. Can anyone help ?
Forum Discussion
@EA_Darko This has not answered the question. People get kicked after each game with the message connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu. There are literally 1000s of people telling you of the same issue. It’s nothing to do with connection as it is happening to my sons account and not mine and we have two copies of ultimate edition. This needs sorted asap or I want my money back. It’s went on for several days now.
EA_Darko
Community Manager
Community ManagerEverything in this thread points to connection issues @TUBSON1977, please try the steps shared above.
Darko
Thousands are getting this message including me. Despite what the message says, its not a connection issue, its a problem with too many matches getting played in a short window of time. I've wasted so much time completing matches for this error to come up. DNF when you come back on means you also get punished for their error as you now get less coins per game, if it actually completes. I'm in the process of asking Microsoft for a refund.
Same issue here. Please do something about this quickly. Ive spend extra money to play the game early, but i am not able to play any games now. A compensation should be appriciated.
- @EA_Darko Apologises, however that is yet again a lazy reply and inaccurate as you can see by the other posts and responses. As I have said before, my son and I both have the game on separate consoles. We are both using the same internet connection and his ping is actually better than mine but he is still having this issue. I have sent a separate email and opened a case as this is unacceptable only a few days into a new release. Promise me this will be looked into and not put down to connection issues with the below trouble shooting basic and what we will have all done. The trouble shooting offers little in terms of resolution.
- EA_Darko
Multiple people playing on the same network at the same time can cause issues @TUBSON1977.
Just because ping may be better means nothing when it comes to disconnection.
The reason we ask you to start by trying the steps is because in 99.9% of cases like this it's connection based issues.
Darko
- EA_DarkoAnyone seeing this issue, is it after a period of heavy usage where you may have left games early?
Darko
