Forum Discussion
19 Replies
- EA_Pulsar2 years ago
Community Manager
Hey @Lynowser
Go to the Documents folder on your PC and move the existing EASFC24 folder to a different location (like your desktop).
Repair the game from the EA app (go to the library and click on the tile dots, then select 'Repair') and then check again.
I did what you said. I moved the FC24 file attachment to another folder and repaired it. Error still not resolved
and when I opened the game, I noticed that EA Launcher was faulty as shown in the attachment.
- EA_Pulsar2 years ago
Community Manager
In that case, please clear the cache file and if that won't help, uninstall and re-download the app from this link.
I did what you said and the result is the same, yesterday I deleted FC24 and reinstalled it and the error did not go away. I purchased it through Epic Games game.
- @Lynowser I deleted the game and reinstalled it
I verified the game files
I deleted and installed Epic Games
I deleted the Ea App and installed it
and the problem still persists.. Graphics Card: Asus Radeon Rx 6500 XT Dual 4GB
Processor: Ryzen 5 5600
Motherboard: Asus Prime B450M-K II
- EA_Pulsar2 years ago
Community Manager
Can you please add the game .exe file and the EA app to the exceptions list of your antivirus program and then test it again?
I do not have an antivirus program, the results I checked on the VirusTotal website are attached.
- EA_Pulsar2 years ago
Community Manager
Thanks. Let's check your DxDiag to see what else could be causing this issue. Follow this link:
About FC 24 Technical Issues & Bugs
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