Forum Discussion

BanditgreyWolf's avatar
BanditgreyWolf
11 months ago
Solved

Hi , i cant log into the companion app or the the web app

Hi i cant log on the companion app or web app its telling me EA Account server unavailable ‘ there was a problem connecting to the ea account server ive tried my friend account and it work perfectly...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    11 months ago

    Hey all,

    We got confirmation from our Team that the issue is now fixed. 

    We want to thank you all for the examples provided and your patience.

    LeonSK

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
11 months ago
Hey @Alhsani911,

Are you getting any error messages? If so, what do they say?

What platform do you play on, by the way?
ramram09's avatar
ramram09
11 months ago

@EA_QueenBee It says login unavailable even though I am already logged in to the web app. Only seems to happen when opening packs.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hey folks,

    Are y'all getting these errors on the console/PC itself too, or only on the apps?
    • jnthntran's avatar
      jnthntran
      11 months ago

      just the web app, I’m having the same problem as well.

    • lfcjohn618's avatar
      lfcjohn618
      11 months ago
      @EA_QueenBee For me, i happened on iOS app and Web app, I can login UT via Xbox.

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