Forum Discussion
8 Replies
- EA_Pulsar2 years ago
Community Manager
Hey @RacsolotSir
Are you playing on a PC or console?
Check also if deleting any potentially corrupted files will fix this for you.
I am on console unfortunately so I can't check, is there anything else I could do?
- EA_Pulsar2 years ago
Community Manager
You can also delete those files on the console.
Is that Xbox or PlayStation you are playing on?
Oh ok, awesome. I'm playing on xbox.
- EA_Pulsar2 years ago
Community Manager
Thanks. Let us know if you see any improvement after completing the steps listed above.
You can also power off the console and unplug it for min 2 minutes. This will help clear the system cache and network cache on your console.
How do I clear the corrupted files though? That hasn't been explained.
- EA_Pulsar2 years ago
Community Manager
If you delete those files, everything will download again and fix itself automatically. On some occasions, players need to uninstall and re-install the game to fix damaged files.
OK, thank u.
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