Forum Discussion

RacsolotSir's avatar
2 years ago

My Screen was flashing red at the top

My Screen was flashing a long rectangle of red, clearly a visual glitch but I don't know what it is or if I should be worried? It only happened twice for about 4 seconds each time. Any help would be greatly appreciated. 

8 Replies

  • I am on console unfortunately so I can't check, is there anything else I could do? 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    You can also delete those files on the console.

    Is that Xbox or PlayStation you are playing on? 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Thanks. Let us know if you see any improvement after completing the steps listed above. 

    You can also power off the console and unplug it for min 2 minutes. This will help clear the system cache and network cache on your console.

  • How do I clear the corrupted files though? That hasn't been explained. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If you delete those files, everything will download again and fix itself automatically. On some occasions, players need to uninstall and re-install the game to fix damaged files. 

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